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SIP Trunking: Ready for Prime Time

Today, many businesses are leveraging Voice over Internet Protocol (VoIP) to reduce costs, increase flexibility, enable collaboration, and gain a competitive advantage in an increasingly global and...

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Why unified communications should lead to social business

If "Unified Communications" or "UC" was the tagline of choice for the tech industry just a few years ago, the new mantra among vendors and users alike is "Collaboration." Indeed, many traditional UC...

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The 5 stakeholders that ensure social business success

The first step toward a successful social media deployment requires getting buy-in from key stakeholders within the organization. Unlike with many other types of technology, these stakeholders will...

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Where collaboration just doesn’t make sense

As valuable as it can be to support a social enterprise, not all work benefits from collaboration. Sometimes, people need to be left alone to actually work. Understanding where one person's job ends...

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